… not happy Jan!
The JD Power Group are well-known in the United States for their annual surveys of car buyer satisfaction. Big brand-names like Mercedes have not faired well when consumers are asked to comment on how satisfied they might, or might not be, with the car they’ve purchased and the service they have received.
Now JD Power is doing their surveys here in Australia and Holden and Ford have not faired well. In fact they have done so poorly in the survey they’re at the bottom of the list … in positions nine and ten.
The response by both manufacturers was pretty much what you would expect.